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Privacy Policy – AL Khat Al Abir Auto Service Centre

Welcome to AL Khat Al Abir Auto Service Centre. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website or use our automotive services.

Website: AL Khat Al Abir Auto Service Centre

  1. Information We Collect

We may collect the following information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Vehicle details
  • Service history
  • Billing and payment information

Website Usage Information

  • IP address
  • Browser type
  • Device information
  • Website activity and analytics
  1. How We Use Your Information

We use customer information for:

  • Booking and managing appointments
  • Vehicle repair and maintenance services
  • Customer support and communication
  • Preparing invoices and quotations
  • Improving our services and website
  • Sending service reminders or promotional offers
  1. Payment Information

Payments processed through our systems are handled securely. We do not store sensitive card information on our servers unless required by authorized payment providers.

  1. Sharing of Information

We do not sell or rent customer information.

Information may only be shared with:

  • Authorized payment processors
  • Parts suppliers for warranty purposes
  • Government authorities when legally required
  • Service providers assisting in business operations
  1. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.

However, no internet transmission or storage system is completely secure.

  1. Cookies & Website Analytics

Our website may use cookies and analytics tools to improve browsing experience and website performance.

Users may disable cookies through browser settings.

  1. Marketing Communications

We may contact customers regarding:

  • Service updates
  • Maintenance reminders
  • Promotions and offers

Customers may opt out of marketing communications at any time.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

  1. Customer Rights

Customers may request:

  • Access to their information
  • Correction of inaccurate data
  • Deletion of personal information where legally permitted

Requests may be submitted through our official contact channels.

  1. Data Retention

We retain customer information only as long as necessary for:

  • Service records
  • Warranty support
  • Legal and accounting requirements
  1. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

  1. Changes to This Privacy Policy

AL Khat Al Abir Auto Service Centre reserves the right to update this Privacy Policy at any time. Updates will be posted on this page.

  1. Contact Us

AL Khat Al Abir Auto Service Centre
Website: alkhatalabir.com

For privacy-related inquiries, please contact us through the website contact form or official business channels.